BorrowPortal

Help centre

Eighteen answers, grouped by the part of the product they belong to. If none of them fit, write to us.

Joining the network

Applications, verification and what happens between the two.

Borrowing

Requesting an item, arranging a handoff, giving it back.

Lending

Listing what you own and deciding who gets to use it.

Trust and damage

Reviews, disputes and what happens when something breaks.

Email and notifications

What we send, how often, and how to stop it.

Account

Profile, password, data and closing your account.