BorrowPortal
Help centre

Email and notifications

Emails are not arriving

  1. 1Check spam and any promotions tab.
  2. 2Search your mailbox for borrowportal.net rather than for the subject line.
  3. 3Add help@borrowportal.net to your contacts.
  4. 4Confirm the address on your profile is the one you are checking.

If your address previously hard-bounced it may be suppressed at the provider. Write to us from a different address and we will clear it.

Still stuck? Write to help@borrowportal.net or call (929)-460-7318.