What emails we send

Transactional (cannot be switched off while active)

• Address verification and password resets.
• Application received, approved or declined.
• Borrow requests you receive, and decisions on requests you sent.
• Return reminders before a due date.
• Security alerts on your account.

Optional (switch off any time)

• Neighbourhood digests of newly listed items.
• Occasional product and onboarding email, only if you opted in.

Message and data rates may apply. We do not charge for email; your provider's own charges are theirs.