Trust and damage
Something came back damaged
- 1Photograph the damage before anything else.
- 2Raise it in the request thread within 48 hours of the return.
- 3Agree a repair or replacement directly if you can.
- 4If you cannot, report it to help@borrowportal.net and we will mediate.
Wear from normal use is not damage. A blunted blade on a saw you lent for a deck build is the cost of lending a saw.
Still stuck? Write to help@borrowportal.net or call (929)-460-7318.